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For any corporate website, support must be provided to customers and users. Every person wants a quick answer for his request. instant assistance makes your customer happy; and customer satisfaction becomes the key to the success of your business.
Most online shoppers prefer live chat support over any other form of interaction. The Live Chat is very successful for any website because it improves the engagement of visitors, and thus boost sales. Activating Live Chat from your WordPress website is very easy.
Here is for you the 10 best plugins WordPress Live Chat very easy to use that you can easily integrate on your blog or your website WordPress.
Bpchat is a WordPress extension of BuddyPress that sets up a chat system on your blog or WordPress website.
Once this plugin is installed on any blog, forum, community, directory, e-commerce website or social website BuddyPress, all connected users can automatically chat instantly. Ce plugin also puts in place an easy way to chat online, which looks a bit like what Facebook offers.
2. Private Messaging add-on
This WordPress extension allows customers and service providers to initiate messages and interact with each other. This private messaging WordPress plugin features features such as emoticons, new Ajax notifications, easy conversions and quick response.
It is fully responsive and looks great on all devices and screen sizes, allowing users to send and receive private messages, send notifications to users when they receive a message, the ability to let users block or unblock other email users.
3. Uber Chat
UberChat is a WordPress plugin that allows you to instantly communicate with Uber customers directly on your WordPress website. The modern and easy-to-use interface is very intuitive and allows your visitors to contact you whenever they need.
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Its features include: fare payable in one go, an ex experience of the live-cat unparalleled, a nice appearance, modern and customizable, the support of omultiple drivers, a responsive layout, pselectable sound notifications, one hourcomplete list of previous discussions and requests for information and other
4. Private Messages for UserPro
The Private Messages for UserPro plugin is an extension of UserPro that makes your website a community with the addition of private messaging. It allows members to initiate conversations and interact with each other with ease.
The private messaging extension comes with features such as emoticons, ajax notifications for new messages, easy conversations and a quick response feature. In addition, it is fully responsive and compatible with all devices and screen sizes.
5. Click to WhatsApp Chat
The WordPress Click to WhatsApp Chat plugin allows WordPress customers to easily connect with the website owner or customer support using their WhatsApp account. Just a click on the WhatsApp account and it will be directed directly to the mobile WhatsApp account with a default message. And if the client is on desktop or laptop, he will be redirected to WhatsApp Web.
This plugin requires the number and time and day of WhatsApp, which the website owner or support team will use to chat. The chat button can be added to the WooCommerce product details page, which is directly related to this product.
6. NinjaTeam Facebook Messenger for WordPress
This WordPress plugin will allow you to facilitate contacts and establish links between your company and its customers. For that, he allows you to integrate your Messenger experience directly into your website. This will allow your customers to interact with your business at any time with the same personalized media experience they get in Messenger.
This Live Chat plugin automatically loads the history of recent discussions between the person and your company, which means that recent interactions with your company on Messenger in the Messenger application or in the chat plugin of your website will be visible. This will help you create a unique experience for your customers and allow you to continue the conversation even after they leave your webpage. No need to capture their information to track, just use the same conversation in Messenger.
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7. Facebook Live Chat for WordPress
It's a simple way to support and keep in touch with your customers.
8. Live Chat Unlimited
This premium WordPress plugin allows you to create a Live Chat on your website. This is one of the bestsellers of this niche and his latest update brings more fluidity, speed and a little intelligence. Although it is suitable for the standard website, it was designed at first glance for companies that offer customer service.
Its features include: a code Open source, the possibility of installing on unlimited domains, the support of 100 connected users, who can chat at the same time (ie 10 operators and 90 visitors), theMultilingual upport (WPML and Polylang plugins), the possibility to let pseveral operators answer the same usere-mail notifications when a new visitor is online (optional)SSL support. the conformity with the GDPR and others.
9. Skype Live Chat For WordPress
Who does not know the famous Windows SKype client? for a long time it was one of the most used in Live Chat and today in business, it remains one of the most popular solutions, although of course it has been enriched in terms of features.
The Skype Live Chat premium WordPress plugin allows you to directly connect your Skype account to your website. Visitors will be able to chat with you via this one or via the app. It's an easy way to provide support and stay in touch with your customers.
Its features include: real-time chat support with customers, adding Skype clients, the ability to multi-chat, no configuration required, customization of the color scheme, and much more. 'other.
The WordPress FluentChat plugin is another premium WordPress plugin, which behaves perfectly by allowing you to integrate a Live Chat on your website. Certainly at first glance, you will ask me: what's more than the others? But it is not in its appearance that is its strength, but in its features.
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And for that, it proposes a number of which we will mention among others: a wresponsive discussion idget, a dashboard for each operator,customer evaluations and comments,the cat, the je-mail discussionestion of user roles, pOperator rofils, the cmultiple active inversions, the psupport for SMS notifications, pscreen captures and downloaded files, a contact form, personalized CSS support, multilingual support, detailed documentation and more.
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That is all ! We hope that this list of WordPress plugins will help you easily integrate a live chat on your blog.
However, you will also be able to consult our resources, if you need more elements to carry out your projects of creation of Internet sites, by consulting our guide on the WordPress blog creation or the one on Divi: the best WordPress theme of all time.
We hope you have found the Holy Grail that will show your clientele that you are closer to her. But, if you have any comments or suggestions, do not hesitate to let us know in the section reserved for them.