The FAQ or Frequently Asked Questions, is the acronym for FAQ (Frenquently Asked Questions), literally frequently asked questions, allows us to provide prior help to customers.

Based on their questions, you may consider creating a page " Question - Answer "(or rather problem - solution) on your blog so they don't necessarily always need to contact real-time customer support. 

Versatile as it is, WordPress allows us to create an FAQ on our different websites and that is precisely what I will show you throughout this tutorial.

But before, if you have never installed WordPress discover How to install a WordPress blog in 7 steps et How to search, install and activate a WordPress theme on your blog 

Then back to why we are here.

The standard method

The standard method will just allow you to create a page or article where you will list all the frequently asked questions as well as their solutions. If you have practical elements (that don't stretch too much), Then this solution may be for you.

For those who want to create an FAQ developed in sections on WordPress, then read on.

How to add an FAQ on a WordPress blog

The first thing you have to do is install and activate the WordPress Plugin Quick and Easy FAQs available on WordPress.org.

Discover How to install (add) a plugin on WordPress 

After installing the plugin, it will add a section " FAQ In the menu of your dashboard.

You must visit the location " FAQs> Add New"

You will notice on this page an editor similar to that of articles and WordPress pages. On the right, you have a column that contains meta-boxes for the FAQ.

Among these meta-boxes, you will find categories as on WordPress articles.

Discover How to manage and restore a version of WordPress with VersionPress

With these categories, you can group questions into themes or sections. Once that's done, post the content and repeat the process for all of your questions.

How to view the FAQ on your blog

You can view the FAQ using a shortcode on a new page (or item of your choice).

How to display the FAQ list form

This option allows you to display the FAQ organized as a list, so that visitors can easily scroll down to see the rest of the content. To do this, you must add the shortcode: [faqs]

2. Display FAQs in an unfolding section (Accordion)

This option will allow you to display the FAQ in a collapsible area. The questions will unfold on click.

You must add the following shortcode: [faqs style = "toggle"]

How to change the appearance of FAQs

The plugin is based on a set of colors and fonts that can be modified from the configuration location of the latter.

Discover what is the difference between H1 and the SEO title of a WordPress article

You can even customize the look using CSS code.

The only thing you have to do is go to the location " Extensions> Faqs Toogles Styles"

On this new page, you will find a set of options with colors that you can customize. Further down, you will find the text box where you can paste a custom CSS code.

How to change the display order

By default, the plugin displays the most recent questions at the top of the list. Here's how you can change the view and reorder the questions as you like.

What you need to do is install and activate the extension Post Order Types. After activating the plugin, navigate to the location “ Settings> Post Types Order"

Here what you have to do is activate the reorganization on the " post Type FAQ and define the role that can change that.

So much to see... 10 WordPress plugins to create an FAQ on your website

Do not forget to save your settings.

Now visit the following location “ FAQs> Re-order". Now you just need to reorder the question titles.

Don't forget to click on the button "Update" to save your changes. That's all there is to do. You will now notice that your questions will be reordered.

Discover also some premium WordPress plugins  

You can use other WordPress plugins to give a modern appearance and to optimize the handling of your blog or website.

We offer you here some premium WordPress plugins that will help you do that.

1. Reviewer

Le WordPress Plugin Reviewer lets you insert reviews and comparison charts inside your WordPress posts quickly and easily. 

If you need to create a summary space of all your analyzes or just need a powerful and easy to use evaluation system, this is the plugin for you. You will have no limit.

Just create an analysis template and insert your personal review inside your posts or pages. Ce WordPress Plugin offers 9 beautiful responsive themes that you can fully customize. 

Download | Demo | Web hosting

2. Advanced Custom Fields for WooCommerce

Advanced Custom Fields for WooCommerce is a powerful WordPress plugin for managing custom fields for your WordPress blog or website.

It allows you to sell products with variable attributes with advanced custom fields, customize the fields on the WooCommerce payment page, or even add custom fields to the user profile.

At the base of each one his actions constitute a considerable work. With this WooCommerce plugin, you will relieve yourself greatly.

Download | Demo | Web hosting

3. Woocommerce Registration Plugin, Add Custom Registration Fields

The WordPress WooCommerce Registration Plugin, Add Custom Registration Fields allows you to add additional custom fields to your registration form.

You will be able to add a text box, a selection box, a checkbox, a radio button, a date picker, a password, and others. It also allows you to enable or disable default WooCommerce fields. The functionality of logging in via Facebook and Twitter is also enabled in this plugin.

Its other features are among others: support for an unlimited number of fields on a registration form, support for the Drag and Drop functionality, customization of fields for better readability, temporary display and hiding a field, the possibility to let the customer modify his profile and many others.

Download | Demo | Web hosting

Recommended Resources

Find out about other recommended resources to help you build and manage your website.

• How to display your WordPress publications in a grid layout
• How to add a parallax effect on any WordPress theme
• How to integrate Google Forms WordPress
• How to easily duplicate an article or page on WordPress

Conclusion

So ! That's all for this tutorial, now you can add a FAQ on your WordPress blog. Feel free to share this article with your friends on your favorite social networks. 

However, you will also be able to consult our resources, if you need more elements to carry out your projects of creation of Internet sites, by consulting our guide on the WordPress blog creation.

If you have suggestions or remarks, leave them in our section Comments.

...