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The results at a glance
Here are the results directly from the survey.
Commercial information
WooCommerce Services and Products
Other services
I also asked them to list the other services they offered.
- Hosting Specialized Woo
- Installer
- I just discovered Woo and am trying to learn as much as possible.
- Hosting
How 2020 went
Changes and Pivots in Your Business
2020 impacts
Finally, I asked those who responded to the survey to share the direct impacts of 2020 on their business.
The effects of COVID-19 actually prompted me to start my business. Independent projects in other areas have declined, but I have noticed the emergence of new websites (especially with e-commerce). I'm just getting started so things are slow, but I expect 2021 to pick up speed!
Slower than expected growth
Our service has grown by over 80% and we have entered into new partnerships in Woo and EDD with major players in the space, preparing us for a fantastic 2021.
Lack of clients
We sell a key product that allows businesses to get paid online (with or without WooCommerce). 2020 has seen a surge in new online membership and subscription business, as well as offline businesses looking to build an online model. Being positioned closer to the money has been a key success factor for us. Along with this, I tend to believe that more business owners have become do-it-yourselfers, which is partly responsible for the growth of our paid support plans.
More and more people are asking for free or discounted fares because they are hit hard by the pandemic.
If you prefer, you can listen to the podcast.
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