The overall success of your website can be completely dependent on whether people like you or have posted negative comments. It must be said that we have seen too many times how not responding properly to comments can cause reputational damage to a business.
All in all, the web does not leave room for shyness especially when it comes to appreciating the quality of your business. It is not easy to have a good reputation, but with a little work you can do it. And we'll show you how to get started today.
But before, if you have never installed WordPress discover How to Install a WordPress Blog in 7 Steps et How to search, install and activate a WordPress theme on your blog
Then back to why we are here.
1 - Simplify the comment writing process
Incentives are very important here. The same goes for the calendar. For example, you may be a real estate agent and you want your past customers to write good reviews on your Google Business page.
See also How to gradually load Facebook and Disqus comments
It is essential to send an email just a few days after you have finished the job. That way they won't forget it. There should be a link to the review page. Plus, it's nice to include instructions and a personalized letter so they feel pressured to write a review.
Incentives are also helpful because you don't have to tell customers to write a good review for your product or service.
See also our 10 WordPress plugins to collect user reviews
An easy way to make sure you never forget this process is to use a plugin. If you install an e-commerce extension such as " WooCommerce Reminder Emails, you will have the possibility of easily automating reminders to customers so that they can leave their reviews.
2 - Make a place for yourself in the community
You might be thinking that it takes time to build your community, however, just stopping by a trade show, issuing cards and showing that you want to be an active part of the community, that's a harmless gesture that will allow you to insert yourself little by little.
See also 5 best premium WordPress plugins on CodeCanyon
Therefore, do a quick Google search to locate interests in your area. If necessary, print business cards and go for it! If not, find a related online forum, introduce yourself and start answering and asking questions.
3 - Respond to all comments / reviews about your brand
Users comment on your website, brand, and business on the internet. Ignoring these comments will only sound like no reaction.
Starting today, the best places to look for reviews of your products should be:
- Google Alerts (search for articles)
- Twitter (search on all Twitter and look at the comments on your own page)
- Facebook (Mainly for comments on your own page)
- Yelp (This is extremely important if you run a local business)
Blog reviews can go either way, but have an affiliate program or reference, can improve your chances of getting good feedback.
If you see a bad comment on your blog or a bad review on Yelp, respond each time with this formula:
- Sorry for the inconvenience
- We thank you for your patience
Make the problem correct (With coupons or free gifts)
These formulas show everyone that you are a reasonable company.
4 - Introduce your customers and partners
Testimonials and customer and partner logos can be a better way to show prospects that you can work with other companies (Customers). This is a huge boost for any business that offers its services on the Internet.
Depending on the WordPress theme you are using, adding a customer storefront could be just as easy. With Total WordPress theme, you can choose from image grids, carousels, and sliders which can be easily inserted and customized on any layout.
Discover also some premium WordPress plugins
You can use other WordPress plugins to give a modern appearance and to optimize the handling of your blog or website.
We offer you here some premium WordPress plugins that will help you do that.
1. Divi Builder
Divi Builder is a high quality page builder highly rated by Elegant Themes. Although usually used as part of the WordPress Divi theme, Divi Builder is also a standalone plugin that you can use on other WordPress themes.
Unlike the two previous manufacturers, Divi Builder allows you to edit your content using a visual interface on the front end as well as a interface on the back end, although most users prefer the first interface.
Basically, instead sidebars, everything is in popups and floating buttons. It gives you access to 316 predefined templates spread across 40 different presentation packs, as well as the ability to save your own designs as templates.
One of the features of Divi has always been style control that he gives you. On three different tabs, you can configure various parameters, including responsive controls, customizable spacing, etc.
Check out our 10 WordPress plugins to protect your blog
You can even add custom CSS, because its CSS editor integrates basic validation and auto-completion. One of the criticisms of Divi Builder has always been that it is based on shortcodes. Which means that if you disable it one day, it will leave a bunch of shortcodes in your content. While this is a little depressing, it is less of a problem now that plugins like Shortcode Cleaner exist.
Download | Demo | Web hosting
2. Octabook
Octabook is a very easy to use premium WordPress plugin and Instant Appointment Booking tool for almost all types of services and service providers who want to offer online booking from a website.
It offers several features, including: support for multiple localization, configuration of services, dynamic pricing, notifications, etc., support for customizable fields for forms, customization of appearance, support for Google Calendar, an intuitive dashboard, export of data to csv format, and much more.
Download | Demo | Web hosting
3. Filetrip
You can use this premium WordPress plugin to create custom forms and automatically upload files attached to forms to a number of cloud storage services such as Google Drive, Dropbox, etc
If you run a business that uses WordPress where you receive important files via user forms on your website, this plugin will ensure your assets are backed up properly and that they will be safe.
As this plugin works on autopilot, it will save you a lot of time on your daily productivity and protect your business. It supports almost all types of files you can think of, including videos, audios, PDFs, etc.
Download | Demo | Web hosting
Other recommended resources
We also invite you to consult the resources below to go further in the grip and control of your website and blog.
- 6 WordPress plugins to spice up your sidebars
- 9 WordPress plugins to display similar articles
- 5 WordPress plugins to add the timeline to your articles
- 5 WordPress plugins to create price grids
Conclusion
Here is ! That's all for these tips, the purpose of which is to help you improve the reputation of your business. If you have some Comments or suggestions, do not hesitate to let us know in the reserved section.
However, you will also be able to consult our resources, if you need more elements to carry out your projects of creation of Internet sites, by consulting our guide on the WordPress blog creation or the one on Divi: the best WordPress theme of all time.
But meanwhile, share this article on your different social networks.
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