Did you know that over 67% of users on e-Commerce websites abandon their shopping cart and never complete them?
These people may wish that the questions they have are answered instantly, and that any uncertainty can lead to withdrawal from them. The use of a WordPress Plugin of Live chat can allow you to reassure your users at the most crucial moment.
In this list we will share with you, 8 WordPress plugins to use to add LiveChat to your website.
But before you start, take the time to take a look at How to install a WordPress theme, How many plugins to install on WordPress.
Then find out together our list.
1. LiveChat
It’s a WordPress Plugin feature-rich premium. And I don't say that lightly.
LiveChat really makes your life easier. It offers a range of features carefully stacked in a dozen categories, all aimed at improving customer management and user experience.
It offers you a team management tool, customer feedback interface (made up of notes, comments, statistics, etc ...), hermetic security features, specific characteristics of e-commerce (la sale of information, campaign settings, etc.), comprehensive customer support features, very user-friendly integration API (works with all major web marketing / analytics / CMS systems).
Download | Demo | Web hosting
2. Olark
Olark is a popular Live Chat solution for companies that offer services on the internet. It's easy to use, and adding Olark to a website is simple. All you need to do is copy and paste a snippet of code into your widget WordPress or in your child theme.
If you prefer not to work with the code, it also has a plugin that you can install.
Olark offers integration with other services such as Salesforce, Zendesk, Highrise, etc. It has third-party mobile apps that allow you to connect to Olark to chat on almost any device ” iOS " or " Android",
See also: 9 Easy Digital Downloads plugins to manage digital downloads
Price: Olark offers different plans for businesses of all sizes. Their plan " Bronze Starts at $ 17 per month. All of their plans have free trials, and you get a 10% discount if you pay for the whole year.
Download | Demo | Web hosting
3. Zendesk
Another major provider of Live Chat services is Zendesk. It is easy to install with the plugin Zopim Live Chat. Along with adding Live chat functionality to your website, Zendesk also provides useful tools like user tracking. You will also be able to easily customize the chat widget to match the WordPress theme used on your website.
Zendesk comes with native apps for iOS devices and Android. These apps make it easy for you to connect to the Zendesk dashboard on your mobile devices and provide real-time support anywhere.
See our article on How to create a site map for your visitors on WordPress
Zendesk offers a free plan that allows only one active chat at a time and limited functionality. Their basic plan starts at $ 14 per month per agent.
Download | Demo | Web hosting
4. Comm100 Live Chat
The Comm100 Live Chat Solution is a simpler and faster Live Chat service for small businesses. They have a Comm100 live chat plugin for WordPress which allows you to easily integrate it on your website.
They offer all the basic chat features with integrations to third-party services such as Salesforce, Google Analytics, and more.
Price: Their plans start from $ 29 per agent per month.
Download | Demo | Web hosting
5. Uber Chat
UberChat is a WordPress Plugin premium that allows you to instantly communicate with Uber customers right on your WordPress website. The modern and easy to use interface is very intuitive and allows your visitors to contact you whenever they need. 
Its features include: fare payable in one go, an ex experience of the live-cat unparalleled, a nice appearance, modern and customizable, the support of omultiple perators, a responsive layout, peveral sound notifications optional, one hourcomplete history of previous discussions and inquiries and the like.
Download | Demo | Web hosting
6. Skype Live Chat For WordPress
Who doesn't know the famous Windows SKype client? for a long time the latter was one of the most used in Live Chat and today in business, it remains one of the most popular solutions, even if of course it has been enriched in terms of functionality.
The premium WordPress plugin Skype Live Chat allows directly link your Skype account to that of your website. Visitors will be able to chat with you through it or through the application. It's an easy way to provide support and stay in touch with your customers.
Read also How to create a Facebook Pixel campaign for WordPress
Its features include: support for real-time chat with customers, the addition of Skype clients, the possibility of multi-chat, no configuration is required, customizing the color scheme, and many others.
Download | Demo | Web hosting
7. Click to WhatsApp Chat
The premium WordPress plugin Click to WhatsApp Chatt allows WordPress clients to easily connect with the website owner or customer support using their WhatsApp account. Just one click on the WhatsApp account and it will be directly directed to the WhatsApp mobile account with a default message. And if the client is on desktop or laptop, it will be redirected to WhatsApp Web.
This plugin requires the WhatsApp number and time and day, which the website owner or support team will use to discuss. Chat button can be added to WooCommerce product detail page, which is directly related to this product.
Download | Demo | Web hosting
8. Live Chat Unlimited
This premium WordPress plugin allows you to create a Live Chat on your website. It is one of the bestsellers in this niche and its latest update brings it more fluidity, speed and a littleintelligence. Although suitable for the standard website, it was designed primarily for businesses that provide customer service.
Its functionalities are among others: a code Open source, the possibility of iinstall on unlimited domains, support for 100 connected users who can chat at the same time (i.e. 10 operators and 90 visitors), Multilingual support (WPML and Polylang plugins), the possibility to let pseveral operators answer the same usere-mail notifications when a new visitor is online (optional), SSL support. compliance with the GDPR and others.
Download | Demo | Web hosting
Other recommended resources
We also invite you to consult the resources below to go further in the grip and control of your website and blog.
- Your images do not display with SSL? Here's the solution
- How to hide unnecessary items on the WordPress dashboard
- How to succeed his blog: 6 threats to your success
- How many plugins to install on WordPress
Conclusion
Here is ! That's all for this chat solution list for WordPress. We hope that it will help you to easily integrate a live chat on your blog.
However, you will also be able to consult our resources, if you need more elements to carry out your projects of creation of Internet sites, by consulting our guide on the WordPress blog creation.
If you have suggestions or remarks, leave them in our section Comments. Do not hesitate to share with your friends on your favorite social networks.
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