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10 WordPress plugins to add live chat to your blog

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Have a little button « Live Chat " or " Send a message Allows you to establish yourself as a provider who cares about customer support and satisfaction.

So you need a Live Chat feature on the public interface of your company's website. And if this website is built using WordPress, then that's good for you. On WordPress, integration of a live chat function is as simple as installing a plugin.

To help you narrow down the search for the perfect WordPress Live Chat plugin for your website, I've listed the 10 best premium WordPress plugins specialized in the creation of Live Chat.

But before you start, take the time to take a look at How to install a WordPress theme, How many plugins to install on WordPress.

Then find out together our list.

1. Live Chat Unlimited

This premium WordPress plugin allows you to create a Live Chat on your website. This is one of the bestsellers of this niche and his latest update brings more fluidity, speed and a little intelligence. Although it is suitable for the standard website, it was designed at first glance for companies that offer customer service.

Its features include: a code Open source, the possibility of iinstall on unlimited domains, support for 100 connected users who can chat at the same time (i.e. 10 operators and 90 visitors), Multilingual support (WPML and Polylang plugins), the possibility to let pseveral operators answer the same usernotifications by email when a new visitor is online (optional), SSL support. compliance with the GDPR and others.

Download | Demo | Web hosting

2. Uber Chat

UberChat is a WordPress plugin that allows you to instantly communicate with Uber customers directly on your WordPress website. The modern and easy-to-use interface is very intuitive and allows your visitors to contact you whenever they need.

Its features include: fare payable in one go, an ex experience of the live-cat unparalleled, a nice appearance, modern and customizable, the support of omultiple perators, a responsive layout, pselectable sound notifications, one hourcomplete history of previous discussions and inquiries and the like.

Download | Demo | Web hosting

3. Click to WhatsApp Chat

The WordPress Click to WhatsApp Chat plugin allows WordPress customers to easily connect with the website owner or customer support using their WhatsApp account. Just one click on the WhatsApp account and it will be directly directed to the WhatsApp mobile account with a default message. And if the client is on desktop or laptop, it will be redirected to WhatsApp Web.

This plugin requires the number and time and day of WhatsApp, which the website owner or support team will use to chat. Chat button can be added to WooCommerce product detail page, which is directly related to this product.

Download | Demo | Web hosting

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4. LiveChat

It's a feature-rich WordPress plugin. And I do not say it lightly.

LiveChat really makes your life easier. It offers a range of features carefully stacked in a dozen categories, all aimed at improving customer management and user experience.

It offers you a team management tool, customer feedback interface (made up of notes, comments, statistics, etc ...), hermetic security features, specific characteristics of e-commerce (la sale of information, campaign settings, etc.), comprehensive customer support features, a very user-friendly integration API (works with all major marketing systems / analytics tool / CMS on the web).

Download | Demo | Web hosting

5 Zendesk

Another major provider of Live Chat services is Zendesk. It is easy to install with the plugin Zopim Live Chat. In addition to adding Live Chat functionality to your website, Zendesk also provides useful tools like user tracking. You can also easily customize the chat widget to match the WordPress theme used on your website.

Zendesk comes with native apps for iOS devices and Android. These apps make it easy for you to connect to the Zendesk dashboard on your mobile devices and provide real-time support anywhere.

See our article on How to create a site map for your visitors on WordPress

Zendesk offers a free plan that allows only one active chat at a time and limited functionality. Their basic plan starts at $ 14 per month per agent.

Download | Demo | Web hosting

6. Tidio Live Chat

This Flat UI based tool will fit your website like a glove on a hand. It is ultra lightweight and easy to handle for beginners.

It offers you something simple, direct with a large number of customizable chat applications and complete widgets with auto-responder, the working hours that you can display, the possibility to conduct surveys or surveys, contact forms, tracking visitor activity, and an advanced API for other integrations.

Download | Demo | Web hosting

7. Casengo Live Chat Support

This plugin comes with a list of features elite Packaged as a basic and advanced pack, has support by email, chat or Whatsapp. Lead generation (with an integrated contact form),


Help with usage, cross-platform compatibility (multiple applications for different mobile operating system) and integrations with various tools (Independent CMS).

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8. Chat by FlyZoo

For websites that take their technical aspects seriously, Flyzoo is an excellent choice. This plugin works like a charm with cloud servers, subdomain installations, and secure SSL web sites.

You can restrict access based on user roles, monitor visitor activity, moderate chats, block potentially malicious IP addresses, integrate chats, chat in private mode, download multimedia files, and have a meticulously recorded chat log.

Download | Demo | Web hosting

9. Comm100 Live Chat

The Comm100 Live Chat solution is a simpler and faster Live Chat service for small businesses. They have a live ChatX plugin for WordPress that allows you to easily integrate it into your website.

They offer all the basic chat features with integrations to third-party services such as Salesforce, Google Analytics, and more.

Read also 7 WordPress plugins to add Google Adsense to a blog

Price: Their plans start from $ 29 per agent per month.

Download | Demo | Web hosting

10. Olark

Olark is a popular Live Chat solution for companies that offer services on the internet. It is easy to use, and adding Olark to a website is simple. All you need to do is copy and paste a snippet of code into your widget WordPress or in your child theme.

If you prefer not to work with the code, it also has a plugin that you can install.

Olark offers integration with other services such as Salesforce, Zendesk, Highrise, etc. It has third-party mobile apps that allow you to connect to Olark to chat on almost any device. " iOS " or " Android«,

See also 9 Easy Digital Downloads plugins to manage digital downloads

Price: Olark offers different plans for companies of all sizes. Their plan » Bronze Starts at $ 17 per month. All their plans have free trials, and you get a 10% discount if you pay for the whole year.

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Other recommended resources

We also invite you to consult the resources below to go further in the grip and control of your website and blog.

Conclusion

Here is ! That's it for this list of the best Live Chat plugins for WordPress. We hope that this will help you to easily integrate a live chat on your blog. Do not hesitate to share with your friends on your favorite social networks.

However, you will also be able to consult our resources, if you need more elements to carry out your projects of creation of Internet sites, by consulting our guide on the WordPress blog creation.

If you have suggestions or remarks, leave them in our section comments and. Do not hesitate to share with your friends on your favorite social networks.

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