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Have a little button « Live Chat "Or" Send a message Allows you to establish yourself as a provider who cares about customer support and satisfaction.
So you need a Live Chat feature on the public interface of your company's website. And if this website is built using WordPress, then that's good for you. On WordPress, integrating a Live Chat function is as easy as installing a plugin.
In order to help you refine the search for the perfect Live Chat WordPress plugin for your website, I have listed the 10 best WordPress plugins specializing in creating Live Chat.
1. Live Chat Unlimited
This premium WordPress plugin allows you to create a Live Chat on your website. This is one of the bestsellers of this niche and his latest update brings more fluidity, speed and a little intelligence. Although it is suitable for the standard website, it was designed at first glance for companies that offer customer service.
Its features include: a code Open source, the possibility of installing on unlimited domains, the support of 100 connected users, who can chat at the same time (ie 10 operators and 90 visitors), theMultilingual upport (WPML and Polylang plugins), the possibility to let pseveral operators answer the same usere-mail notifications when a new visitor is online (optional)SSL support. the conformity with the GDPR and others.
2. Uber Chat
UberChat is a WordPress plugin that allows you to instantly communicate with Uber customers directly on your WordPress website. The modern and easy-to-use interface is very intuitive and allows your visitors to contact you whenever they need.
Its features include: fare payable in one go, an ex experience of the live-cat unparalleled, a nice appearance, modern and customizable, the support of omultiple drivers, a responsive layout, pselectable sound notifications, one hourcomplete list of previous discussions and requests for information and other
3. Click to WhatsApp Chat
The WordPress Click to WhatsApp Chat plugin allows WordPress customers to easily connect with the website owner or customer support using their WhatsApp account. Just a click on the WhatsApp account and it will be directed directly to the mobile WhatsApp account with a default message. And if the client is on desktop or laptop, he will be redirected to WhatsApp Web.
This plugin requires the number and time and day of WhatsApp, which the website owner or support team will use to chat. The chat button can be added to the WooCommerce product details page, which is directly related to this product.
It's a feature-rich WordPress plugin. And I do not say it lightly.
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LiveChat really makes your life easier. It offers a range of carefully stacked features in a dozen categories, all aimed at improving customer management and user experience.
It offers a team management tool, a customer feedback interface (made up of notes, comments, statistics, etc ...), hermetic security functions, specific features of e-commerce (la sale of information, campaign settings, etc.), comprehensive customer support features, a very user-friendly integration API (works with all major marketing systems / analytics tool / CMS on the web).
Zopim is another important Live Chat service provider. It is easy to install with the plugin Zopim Live Chat. In addition to adding the Live Chat feature on your website, Zopim also provides useful tools like user tracking. You can also easily customize the chat widget to match the WordPress theme used on your website.
Zopim comes with native apps for iOS and Android devices. These apps let you easily connect to the Zopim dashboard on your mobile devices and provide real-time support anywhere.
Zopim offers a free plan that allows for only one active discussion at a time and limited functionality. Their basic plan starts at $ 14 per month and per agent.
6. Tidio Live Chat
It offers you something simple, direct with a large number of customizable chat applications and complete widgets with auto-responder, the hours of work you can view, the ability to conduct polls or surveys, the contact forms, visitor activity tracking, and an advanced API for other integrations.
7. Casengo Live Chat Support
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Help with usage, cross-platform compatibility (multiple applications for different mobile operating system) and integrations with various tools (Independent CMS).
8. Chat by FlyZoo
You can restrict access based on user roles, monitor visitor activity, moderate chats, block potentially malicious IP addresses, embed chats, chat privately, download media files, and have access to meticulously recorded cat journal.
9. Comm100 Live Chat
The Comm100 Live Chat solution is a simpler and faster Live Chat service for small businesses. They have a live ChatX plugin for WordPress that allows you to easily integrate it into your website.
Price: Their plans start from $ 29 per agent per month.
Olark is a popular Live Chat solution for companies that offer services on the internet. It is easy to use, and adding Olark to a website is simple. All you need to do is copy and paste a snippet of code into your widget WordPress or in your child theme.
If you prefer not to work with the code, it also has a plugin that you can install.
Olark offers integration with other services such as Salesforce, Zendesk, Highrise, etc. It has third-party mobile apps that allow you to connect to Olark to chat on almost any device. " iOS " or " Android",
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Price: Olark offers different plans for companies of all sizes. Their plan » Bronze Starts at $ 17 per month. All their plans have free trials, and you get a discount of 10% if you pay for the whole year.
That's it for this list of the best Live Chat plugins for WordPress. We hope that it will help you to easily integrate a live chat on your blog. If you have any comments or suggestions, do not hesitate to share them with us in the section reserved for them.
However, you will also be able to consult our resources, if you need more elements to carry out your projects of creation of Internet sites, by consulting our guide on the WordPress blog creation or the one on Divi: the best WordPress theme of all time.
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