Need for best WordPress plugins of Live Chat?
Have a little button « Live Chat " or " Send a message Allows you to establish yourself as a provider who cares about customer support and satisfaction.
So you need a Live Chat feature on the public interface of your company website. And if this website is built using WordPress, then great for you. On WordPress, the integration of a Live chat function is as easy as installing a plugin.
In order to help you refine the search for the WordPress Plugin of Live chat perfect for your website, I have listed the best premium WordPress plugins specialized in the creation of Live Chat.
But before you start, take the time to take a look at How to install a WordPress theme, How many plugins to install on WordPress.
Then find out together our list.
1. Live Chat Unlimited
Ce WordPress Plugin premium allows you to create a Live Chat on your website. It is one of the Bestsellers in this niche and its latest update brings it more fluidity, speed and a bit of intelligence. Although suitable for the standard website, it was designed primarily for businesses that provide customer service.
Its functionalities are among others: an Open source code, the possibility of installing it on unlimited domains, support for 100 connected users who can chat at the same time (i.e. 10 operators and 90 visitors), Multilingual support (WPML and Polylang plugins), the ability to let multiple operators respond to the same user, email notifications when a new visitor is online (optional), SSL support. compliance with the GDPR and others.
Download | Demo | Web hosting
2. Uber Chat
UberChat is a WordPress Plugin which allows you to instantly communicate with Uber customers directly on your WordPress website. The modern, easy-to-use interface is very intuitive and allows your visitors to contact you whenever they need to.
Its features include: fare payable in one go, an ex experience of the live-cat unparalleled, a nice appearance, modern and customizable, the support of omultiple perators, a responsive layout, pselectable sound notifications, one hourcomplete history of previous discussions and inquiries and the like.
Download | Demo | Web hosting
3. Click to WhatsApp Chat
The WordPress Click to WhatsApp Chat plugin allows WordPress customers to easily connect with the website owner or customer support using their WhatsApp account. Just one click on the WhatsApp account and it will be directly directed to the WhatsApp mobile account with a default message. And if the client is on desktop or laptop, it will be redirected to WhatsApp Web.
This plugin requires the WhatsApp number and time and day, which the website owner or support team will use to discuss. Chat button can be added to WooCommerce product detail page, which is directly related to this product.
Download | Demo | Web hosting
4. LiveChat
It is a feature rich WordPress plugin. And I don't say it lightly.
LiveChat really makes your life easier. It offers a range of features carefully stacked in a dozen categories, all aimed at improving customer management and user experience.
It offers you a team management tool, customer feedback interface (made up of notes, comments, statistics, etc ...), hermetic security features, specific characteristics of e-commerce (la sale of information, campaign settings, etc.), comprehensive customer support features, very user-friendly integration API (works with all major web marketing / analytics / CMS systems).
Download | Demo | Web hosting
5 Zendesk
Another major provider of Live Chat services is Zendesk. It is easy to install with the plugin Zopim Live Chat. In addition to adding the live chat functionality to your website, Zendesk also provides useful tools like user tracking. You will also be able to easily customize the chat widget to match the WordPress theme used on your website.
Zendesk comes with native apps for iOS devices and Android. These apps make it easy for you to connect to the Zendesk dashboard on your mobile devices and provide real-time support anywhere.
See our article on How to create a site map for your visitors on WordPress
Zendesk offers a free plan that allows only one active chat at a time and limited functionality. Their basic plan starts at $ 14 per month per agent.
Download | Demo | Web hosting
6. Tidio Live Chat
This Flat UI based tool will fit your website like a glove on a hand. It is ultra lightweight and easy to handle for beginners.
It offers you something simple, direct with a large number of customizable chat applications and complete widgets with auto-responder, the working hours that you can display, the possibility to conduct surveys or surveys, contact forms, visitor activity tracking and an advanced API for other integrations.
Download | Demo | Web hosting
7. Casengo Live Chat Support
This plugin comes with a list of features elite Packaged as a basic and advanced pack, has support by email, chat or Whatsapp. Lead generation (with an Contact form integrated),
Help with usage, cross-platform compatibility (several applications for different mobile operating systems) and integrations with various tools (Independent CMS).
Download | Demo | Web hosting
8. Chat by FlyZoo
For websites that take their technical aspects seriously, Flyzoo is an excellent choice. This plugin works like a charm with cloud servers, subdomain installations, and secure SSL web sites.
You can restrict access based on user roles, monitor visitor activity, moderate chats, block potentially malicious IP addresses, integrate chats, chat in private mode, download multimedia files, and have a meticulously recorded chat log.
Download | Demo | Web hosting
9. Comm100 Live Chat
The Comm100 Live Chat Solution is a simpler and faster Live Chat service for small businesses. They have a Comm100 live chat plugin for WordPress which allows you to easily integrate it on your website.
They offer all the basic chat features with integrations to third-party services such as Salesforce, Google Analytics, and more.
Read also 7 WordPress plugins to add Google Adsense to a blog
Price: Their plans start from $ 29 per agent per month.
Download | Demo | Web hosting
10. Olark
Olark is a popular Live Chat solution for companies that offer services on the internet. It is easy to use, and adding Olark to a website is simple. All you need to do is copy and paste a snippet of code into your widget WordPress or in your child theme.
If you prefer not to work with the code, it also has a plugin that you can install.
Olark offers integration with other services such as Salesforce, Zendesk, Highrise, etc. It has third-party mobile apps that allow you to connect to Olark to chat on almost any device ” iOS " or " Android",
See also 9 Easy Digital Downloads plugins to manage digital downloads
Price: Olark offers different plans for businesses of all sizes. Their plan " Bronze Starts at $ 17 per month. All of their plans have free trials, and you get a 10% discount if you pay for the whole year.
Download | Demo | Web hosting
Other recommended resources
We also invite you to consult the resources below to go further in the grip and control of your website and blog.
- How to set up WooCommerce dynamic pricing
- 10 WordPress plugins to convert currency currencies on a blog
- How to build your success in the world of blogging?
- 10 WordPress plugins to boost sales of your website
- How to set, get and delete cookies on WordPress
Conclusion
Here is ! That's it for this list of the best Live Chat plugins for WordPress. We hope this will help you easily integrate a live chat on your blog. Do not hesitate to share with your friends on your favorite social networks.
However, you will also be able to consult our resources, if you need more elements to carry out your projects of creation of Internet sites, by consulting our guide on the WordPress blog creation.
If you have suggestions or remarks, leave them in our section Comments. Do not hesitate to share with your friends on your favorite social networks.
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